SAME DAY SHIPPING ON ORDERS PLACED BEFORE 12 P.M. EST M-F

FREE SHIPPING ON MOST ITEMS TO THE U.S. 

Customer Service

Technical support, documentation, request a refund or have a question for our racing simulator experts, we are here to help. We are committed to providing quality products and personalized quick customer assistance.

Contact Information

Archangel Sim Racing Group
171 Spring Hill Rd
Trumbull, CT 06611

Phone: 203-268-2005

Email: info@archangelsim.com

Hours: Monday – Friday 9am-5pm EST

 

 

Warranty Information

Please refer to the product manufacturer’s website for any warranty information.
Contact us at info@archangelsim.com if you need any assistance concerning questions about your item’s warranty.

 

 

Shipping Details

We offer same day shipping on orders placed before 12 P.M. EST Monday – Friday.

Free Shipping on most items to the U.S.

If you have questions about shipping an order, have a special request, or need help tracking an order please contact support.

 

 

Return and Refund Policy

Product Returns:

  • All refunds and returns are valid for 30 days. If past 30 days we cannot offer a refund.
  • To be eligible for a return, items must be unused and in the same condition that you received it. A 15% restocking fee will be applied to any open box returns.
  • Please contact info@archangelsim.com if you need to exchange an item.

Refund Details

  • Refunds are contingent upon inspection of returned items once received
  • The customer is responsible for all shipping costs
  • Original proof of purchase required
  • All returns must be made within 30 days of purchase
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If your return is approved, your refund will then be processed and your credit will be applied to the original method of payment.

Shipping Returns

To return a product please mail your product and proof of purchase to:

Archangel Sim Racing Group
Attn: Sales
171 Spring Hill Rd
Trumbull, CT 06611

 

Damaged Shipments

Please thoroughly inspect all items upon receiving them. Any damage or defects should immediately be brought to the attention of Archangel Sim Racing through our support form.

 

 

Need Help?

Please contact support, if you have questions related to our products.